help desk

音标发音

Transition connects Construction phase "developmental" defect tracking with external customer-facing and help-desk defect tracking.
产品化阶段将构建阶段“开发的”缺陷跟踪与外部的面对客户的及服务台的缺陷跟踪连结起来。
Tasks covered by the contracts include logistics planning, assembly and testing, system maintenance, user documentation and training, and help-desk support.
合同中包含的任务有后勤计划编制、装配和测试、系统维护、用户文档和训练以及在线帮助支持等。
www.etiri.com.cn
The company’s services will include program and project management, systems engineering and integration, enterprise architecture planning, information assurance, training and help-desk support.
公司的服务将包括计划和工程管理、系统工程和集成、事业架构计划、信息保证、训练和服务台支持。
www.etiri.com.cn

Pleas to reset forgotten passwords account for half of help-desk calls to Web sites, says RSA Security.
FORBES: Magazine Article
For example, the IT organization cited above must make routine but often essential decisions about software upgrades and help-desk staffing levels.
FORBES: What Are Your Critical Decisions?
According to research firm Gartner, in a typical enterprise, 30% of all help-desk calls are password-reset requests, and in some businesses, they account for as much as 60%.
FORBES: Magazine Article

a service that provides information and help to people, especially those using a computer network

A help desk is a special service that you can telephone or e-mail in order to get information about a particular product or subject.